Growlee Privacy Policy

Updated for General Data Regulation Protection (GDPR) (EU) 2016/678 act implemented on 25 May, 2018.

This Privacy Policy manages the manner in which Growlee collects, uses, maintains and discloses information collected from users (each, a "User"), and Social Media Account Manager(each, a “Social Media Account Manager” of Growlee website ("Site"). "Growlee", "we", "us", “our” words in this terms, refer to Growlee company that is considered as the intermediary company that connects Social Media Account Managers to provide the customer with services listed on our website. "Services" in the terms refer to the actions committed by Social Media Account Managers to help you grow your social media account.

Personal identification information

Growlee may collect personal identification information from users in a variety of ways, including, but not limited to, when users visit Growlee, register on Growlee.co, and in connection with other activities, services, features or resources we make available on Growlee. Users may be asked for email address. Users may visit Growlee anonymously as well . Growlee will collect personal identification information from users only in case they voluntarily submit such information to Growlee. Users can always refuse to provide personally identification information, except that it may prevent them from engaging in certain Growlee related activities.

Personal Data may be freely provided by the user, or, in case of usage data, collected automatically when using Growlee. Unless specified otherwise, all data requested by Growlee is mandatory and failure to provide this, data may make it impossible for Growlee to provide its services. In cases where Growlee specifically states that some data is not mandatory, users are free not to communicate this data without outcomes to the availability or the functioning of Growlee services.

Non-personal identification information

Growlee may collect non-personal identification information about users whenever they interact with Growlee. Non-personal identification information may include the browser name, the type of computer and technical information about users means of connection to Growlee services, such as the operating system and the internet service providers utilized and other similar information. Users who are uncertain about which personal data is mandatory are welcome to contact the data controller at dataprotection@growlee.co . Users are responsible for any third-party personal data obtained, published or shared through Growlee and confirm that they have the third party's consent to provide the data to the data controller.

Web Browser Cookies

Growlee may use cookies to enhance user experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly. Some of the services in Growlee like Google Analytics get statistics in an anonymized and aggregated form and may not require the consent of the user or may be managed directly by the data controller depending on how they are described, without the help of third parties.

Third party operated services may be used to track users’ browsing habits in addition to the information specified herein and without the data controller’s knowledge. Any use of cookies or of other tracking tools by Growlee or by the data controllers of third-party services used by Growlee serves the purpose of providing the service required by the user.

How Growlee uses collected information

All information submitted by Growlee users to help Social Media Account Managers provide services are collected and referred to in this policy as customer data. While Growlee collects and processes customer data, it does this on behalf of the customers. Therefore it means that customer data is used to help subcontracted Social Media Account Managers provide the best service.

Growlee does not, misuse customer data outside of Growlee company. Specific customer data is accessible to subcontracted Social Media Account Managers but is handled discreetly and within strict parameters mentioned between the company and the subcontracted Social Media Account Manager. It means that Growlee handles Customer Data safely. Growlee may collect and use users’ personal information for the following purposes: To improve Growlee customer services: Information you provide helps Growlee respond to your customer service requests and support needs more efficiently. To use in billing service: Growlee uses account data to accurately account for billing and payments. To run Growlee: We may need your information to display content on Growlee correctly. To send periodic emails Growlee may use the email address to send user information and updates pertaining to their order. It may also be used to respond to their questions and other requests. To improve Growlee Services: We may use feedback you provide to improve Growlee services. To personalize user experience: We may use information in the aggregate to understand how Growlee users as a group use the services and resources provided on Growlee.

How Growlee protects your information

Growlee adopts appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, disclosure or destruction of your personal information, username, password, transaction information and data stored on Growlee. Sharing your personal information Growlee does not sell, trade, or rent users personal identification information to others. Growlee may use third party service providers to help Growlee operates Growlee Services and administer activities on our behalf.

Contact Information for the Data Controller

This part of the privacy policy contains only to individuals for whom Growlee is a “controller” within the meaning of General Data Regulation Protection (GDPR) (EU) 2016/679: Controller of your Personal Information: Email: team@growlee.co Data Protection Officer/Data Controller Contact Info: dataprotection@growlee.co

Information from Children under eighteen years old

Growlee service is only available for the people who is older than eighteen years old. Growlee does not knowingly collect or solicit personal information from anyone under the age of 18. If you are under 18, please do not attempt to register for Growlee Services or send any personal information about yourself to Growlee. If we learn that we have collected personal information from a child under age 18, we will delete that information as quickly as possible. If children under eighteen has given us their information without consent of their parents, send us an email immediately at team@growlee.co . We will terminate the account immediately.

Visitors’ Choices and Opt-Outs

Visitors can opt out of receiving marketing emails from Growlee at any time, or opt out from having visitors’ contact information shared with third parties for direct marketing purposes. Visitors can opt out of Our marketing emails by clicking the ‘unsubscribe’ link at the bottom of Our marketing messages.

All opt out requests can be made by emailing Growlee at team@growlee.co . Please note that it may take up to 3 days to remove Visitors’ contact information from Growlee marketing communications lists, so visitors may receive correspondence from Growlee for a short time after visitors make a request.

Please note that some communications (such as service messages, account notifications, billing information) are considered transactional and necessary for Social Media Account Manager and visitors cannot opt out of these messages unless visitors request to deactivate their Growlee account.

Other data rights

Growlee takes necessary steps to ensure that the data Growlee collects is reliable for its intended use, accurate, complete and up to date. Visitors can email Growlee at team@growlee.co if visitors wish to access, correct, amend or delete any personal information that Growlee holds about visitors and Growlee will consider visitors’ request in accordance with appropriate laws. Visitors from certain territories such as the european union may have additional rights under their data protection laws:

  • Rectification: Visitors can have any inaccuracies in visitors’ personal information corrected; Portability: Visitors can ask Growlee to provide their personal information in a structured, commonly used and machine-readable format in certain circumstances.

  • Access: Right to request access to and a copy of visitors’ personal information;

  • Restriction: Visitors can ask Growlee to restrict processing of their personal information in certain circumstances;

  • Withdrawal of consent: Where Growlee relies on visitors’ consent to process visitors’ personal information, visitors have the right to decline consent and/or if provided, to withdraw it at any time. This will not affect the lawfulness of processing prior to the withdrawal of visitors’ consent.

  • Deletion: Visitors can ask Growlee to delete their personal information in certain circumstances for example, if the information is no longer necessary for the purposes for which it was collected;

  • Objection: Visitors can object to further processing their personal information in certain circumstances; Visitors can exercise the above rights by contacting us at team@growlee.co then Growlee will consider such requests in accordance with appropriate data protection laws. Growlee may ask visitors to verify visitors’ identity before Growlee respond to a visitors’ request.

Visitors have the right to raise questions or complaints with visitors’ data protection authority at any time.

Your Acceptance of This Privacy Policy

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use Growlee. Your continued use of Growlee following the posting of changes to this policy will be deemed your acceptance of those changes.

Changes to This Privacy Policy

Growlee reserves the right to update or change this Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Growlee services after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to obey and be bound by the modified Privacy Policy. If Growlee makes any material changes to this Privacy Policy, Growlee will notify you either through the email address you have provided us, or by placing a prominent notice on Growlee website.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:team@growlee.co

*This document was last updated on July 11, 2019